Website Visitor Survey

Please help us to improve our service to you. We value your opinions and would like to receive your views about our website. 



To help us achieve this, it will help us if we understand better who our website visitors are and how they use our site.



This short survey will only take a few minutes to complete. The information you give will be anonymous unless you ask us to send you a reply.

How did you learn about the GDC website?

Search engine (e.g. Google,Yahoo etc)

From another website

Phone Book

Word of mouth

From a friend

From the General Dental Council

From a leaflet or other publication

I work for the General Dental Council

Colleagues

Phone book

Other, please specify

How often have you visited this site in the last six months?

Daily

Several times a month

Monthly

Very rarely

This is my first visit

How did you access our website?

The website is stored in my favourites

Another website

Guessed/already knew address

Sent a web link by the customer service centre

A search engine (Google etc)

Web address was on a document or advertised

Other, please specify

What kind of information were you looking for today?

How to contact the General Dental Council

Check a dental professional’s registration status

Information on Tooth whitening

I have a concern about my treatment

I am seeking advice on undertaking treatment overseas

Consultations

Fitness to Practise

Publications

Information about the General Dental Council

How to change my registration details

Dental Education

Continuing Professional Development

Online Services (e.g. Pay my annual retention fee.)

Applying for Registration

Job vacancies

Just browsing

Other, please specify

Did you find the information that you were looking for?

Yes

No

Partly

If you were unable to complete the task or find the information you came to our website for, please tell us about it.

Did you use any of the following features of the site? (Tick all that apply)

Site map

A-Z indexLinks across the top of the page (menu bar)

Links on the left hand column

Links on the right hand column

Search the Register

Search site box

If you had not used our website to find this information, how else would you have contacted the council?

By e-mail

By telephone

In person

Don't know

By post

Other, please specify

How would you rate this site in terms of:

	Excellent	Good	Average	Weak	Poor	Don't know
Finding information
Usefulness of information
Visual appearance
Plain language
Your overall satisfaction

Please tick all of the following that apply to you, I am:

A member of the public (not employed by or involved in the dental profession)

Currently registered with the General Dental Council

Interested in seeking registration with the General Dental Council

Employed by a dental profession body

Employed by the Government

Employed by an NHS organisation

Employed by a Primary Care Trust

Employed by an NHS dental practice

Employed by a private dental practice

Employed in a mixed NHS / private practice

A journalist

Looking for information on behalf of someone else

Looking for information for myself

Looking for information related to my work

Other, please specify

If you currently hold registration with the General Dental Council please advise which of the following apply, I am a:

Dental nurse

Dentist

Dental technician

Clinical dental technician

Dental hygienist

Dental therapist

Orthodontic therapist

Specialist

Other, please specify

How do you normally access the internet?

Home (dial-up connection)

Home (broadband)

Work

A public access point(e.g. library, or internet cafe etc)

My mobile phone, Blackberry etc

If you wish to make any other comments about our website, please add them in the box below.

Would you be interested in taking part in further focus groups or surveys to help improve our website?

Yes

No

If you would like us to respond to your comments, please enter your e-mail address below.

Please would you tell us a bit more about yourself by answering the following questions (please only answer those questions which you are comfortable with). How old are you?

	Please tick the box below to indicate your age range.
18-24
25-34
35-44
45-54
55-64
65+

What is your gender?

Male

Female

What is your first language?

Do you consider yourself disabled? (A disabled person is someone who has a physical or mental impairment which has a substantial and long-term adverse effect on a person’s ability to carry out day-to-day activities.)

Yes

No